This Web site is operated by Marcos. All inquiries may be directed to:

Marcos
PO Box 2182,
Templestowe Heights,
Victoria, 3107,
Australia.

Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the www.marcoshair.com Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the www.marcoshair.com Web site.

These terms and conditions may change

Marcos reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the www.marcoshair.com Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions each time you use this Web site.

Use of website

The www.marcoshair.com Web site is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving Marcos’s goods and services and/or to otherwise transact business with or contact Marcos, on their own behalf (or, in the case of a gift or a corporate transaction, on behalf of their intended recipients). No information concerning the transactional preferences of an individual customer (whether such customer is a person or an entity) can be entered, altered, modified or otherwise affected, by any third party on behalf of such individual customer. In particular, Marcos expressly prohibits third parties from opting out of Marcos’s services and/or contacts on behalf of a Marcos customer or other person or entity, without both (a) Marcos’s full knowledge as to the surrogate action being taken and (b) Marcos’s express permission. This prohibition is intended to protect the privacy and freedom of Marcos’s customers and the personal relationship Marcos works to develop with its customers and others authorized to use its site.

Registration and personal data protection

Particular pages of this site can be used only upon user’s registration by the procedure that shall hold current, complete and precise information, by request of the pertinent form. A password can be given in order to gain access to the Services. The User will be the only and full responsible for the password confidentiality and protection. Marcos won’t be responsible because of possible damages caused by the user´s password use by a different person, with or without user’s authorisation. Collection and use of the personal data are made by Marcos according to the Privacy Protection Conditions in this site.

Copyright notice

All of the content you see on this Web site, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to herein as the “Content”) is the exclusive property of Marcos and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Marcos, by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to Marcos. The entire Content of the www.marcoshair.com Web site is copyrighted as a collective work under AU and other applicable copyright laws, and Marcos owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the www.marcoshair.com Web site, and the Web site as a whole, are intended solely for the personal and non-commercial use of the users of our site. As such a user, you may download, print and store selected portions of the Content, but only if (1) you use any such copies of the Content only for your own personal and non-commercial use, (2) you do not copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format, (3) you do not modify or alter the Content in any way, or delete or change any copyright or trademark notice, and (4) you properly credit any intellectual property rights to Marcos. No right, title or interest in any downloaded or copied materials are transferred to you as a result of any such downloading or copying. Marcos reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining the express written permission of Marcos.

Site and services use

This site and its services may contain Communities, personal web pages, files archives and/or other messages or communication services in order to allow users to communicate to each other (all these services are called “Communication Services”). The User shall use the Communication Services only with regard to suitable material and information, and in particular shan’t publish, send, load, distribute and advertise subjects, names, materials or information not appropriate, profaner, slanderous, injurious to the privacy of others, obscene, or illegal. The User shall not intentionally load and/or distribute files containing virus worms, affected files, or other software or similar programs fit to damage other personal computers, to fake or cancel authors’ information, legal or other information, or rights of intellectual property information, or software origin and source or other material held in this site. It is not Marcos’s duty to verify the Communication Services, nevertheless it reserves the right to revise materials sent to a Communication Service and remove these materials, as it likes. Marcos reserves the right to interrupt user’s access to one or all the services at any time, without warning and for any reason.

Site and services use limitation

It is strictly forbidden to use this Web site or its Services for illegal or forbidden purposes according to the current laws. The User may not use this Web site or its Services in order to damage, overload or harm this site or part of it, to interfere with its use and/or enjoyment by third parties. The user may not try to enter this site or its Services in an unauthorised way by means not intentionally supplied by the site or Marcos.

Submissions

We welcome your comments regarding the www.marcoshair.com Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to www.marcoshair.com shall be and remain the exclusive property of Marcos. Your submission of any such Comments shall constitute an assignment to Marcos of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. The www.marcoshair.com Web site will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Colours

We have done our best to display as accurately as possible the colours of the products shown on this Web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.

Price quotations

The prices displayed on this site are quoted in AUD Dollars and are valid and effective only in the Australia. Additional delivery and other charges may apply for orders outside of Australia, and you will be advised of such charges and your responsibility for any portion thereof before we finalise and dispatch your order. Furthermore, while we do our best to assure that the taxes quoted for a particular order are accurate for the applicable location to which the order is being shipped, should an erroneous quote be provided, we will notify you of such error before finalising and delivering your order. You will be responsible for all applicable taxes, regardless of the amount quoted on this Web site at the time of your order.

Delivery

Complimentary delivery is available for all online purchases made on the Marcos website

Complimentary: Delivery 2 to 5 business days within Australia. Items are dispatched the next business day after our finance department has approved your payment.

Express: AUD$9.90 – Delivery 1 to 2 business days within Australian metro areas. Items are dispatched the next business day after our finance department has approved your payment.

Note: For Express orders please check to see if you are within the Australia Post Express Network. Delivery will take longer if your postcode is outside of Metro areas, in some cases 2 to 5 additional business days.

Returns

In the event of a warranty claim, the product carries a 24-month warranty against defects caused by faulty material or workmanship. Damage due to the improper handling of the product relating to plastic parts, 360 degree swivel cord or metal parts are not covered in our warranty. At its sole discretion and subject to the terms of our guarantee, Marcos undertakes to fully repair or replace the hair straightener. Simply fill out our online Returns Form and return your hair straightener without the original packaging (ensuring they are adequately protected for posting) together with a copy of your proof of purchase to:

Marcos
PO Box 2182,
Templestowe Heights,
Victoria, 3107,
Australia.

The cost to return the goods back to Marcos for repairs is made by the customer. It is recommended that when returning your item, that you use a registered and insured delivery service. This will ensure you are able to keep track of your package at all times.

Delivery Delays

If you have not received your products within a reasonable timeframe please email: info@marcoshair.com. In most cases the products will arrive within 2 to 5 business days within Australia. Items are dispatched the next business day after our finance department has approved your payment.

Marcos will not be liable for claims arising from delay in delivery due to strikes, shipping accidents, unavailability of stock or events beyond its control. If ordering out of stock items, a time frame for delivery will be estimated prior to.

Warranty and Workmanship

The best quality workmanship is guaranteed when you purchase from Marcos. Marcos warrants its products are free of manufacturing defects, faulty material and workmanship for a period of 24 months (limited warranty) from payment date. In the event of defective parts or materials the product will be replaced free of charge. Damage due to the improper handling of the product relating to plastic parts, 360 degree swivel cord or metal parts are not covered in our warranty.

Connection must be to the voltage requirements as specified in the ratings label located on the product. Marcos does not accept liability for any direct or consequential damage, loss or other expenses arising from misuse or incorrect operation of the product. Your Purchase Invoice is proof of date of purchase. You must be able to present it to obtain a replacement under warranty. You must notify Marcos within 7 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged.

This warranty does not cover (1) physical damage, (2) submersion of the product in water, (3) cord damage due to contact with heated plates, (4) misuse for other than intended purposes (5) dropping the product, which may cause internal damage.

Disclaimer

This site and all contents of this site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our Web site, and that Marcos shall not be liable for any damages of any kind related to your use of this site.

Indemnification

You agree to defend, indemnify and hold Marcos harmless from and against any and all claims, damages, costs and expenses, including attorneys’; fees, arising from or related to your use of the site, including, without limitation, your use of this www.marcoshair.com Web site in violation of these Terms of Use.

Limited Liability for the site contents

Marcos declines all responsibilities for any consequences and/or damages or loss of profits of the user or third parties due to malfunctions of the Web site. The use of the services is entirely on User’s risk. The services are available without guarantee of any kind, explicit or implicit.

Copyright & Trademarks

You shall be solely liable and hereby undertake to indemnify Marcos for any damages resulting from any infringement of proprietary rights, copyrights, or any other harm resulting from any submission uploading or posting. No material protected by copyright, trade mark or other proprietary rights shall be posted, uploaded or submitted or otherwise made available on this website without the express permission (and agreement to the terms hereof) of the owner of the copyright, trade mark or other proprietary right and the burden of determining that any material is not protected by such rights rests with you. All graphics, fonts, designs, texts, codes and the selection or arrangement of them are the copyright or database rights Marcos and/or are utilised by us under appropriate licences. All registered trademarks, brand names and business names or logos contained in this website are proprietary to Marcos and/or are utilised under appropriate licences.

Links to third party websites

Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites. The Website may include links to third party websites that are controlled and maintained by others. We exclude to the fullest extent permitted by law all liability that may arise in connection with or as a result of such external website material causing any damage, cost, injury or financial loss of any kind.

Registration and personal data protection

Particular pages of this site can be used only upon user’s registration by the procedure that shall hold current, complete and precise information, by request of the pertinent form. A password can be given in order to gain access to the Services. The User will be the only and full responsible for the password confidentiality and protection. Marcos won´t be responsible because of possible damages caused by the user´s password use by a different person, with or without user’s authorisation. Collection and use of the personal data are made by Marcos according to the Privacy Protection Conditions in this site.

Use of the material held in the site

It is forbidden to reproduce, modify, display, use in other web-sites also for commercial purposes all the material from this site (pictures, images, texts, video-clips, etc.) unless upon written authorisation by Marcos and only in order to identify and promote Marcos products.

Limited liability for this site

Marcos declines all responsibilities for any consequences and/or damages or loss of profits of the user or third parties due to malfunctions of the Web site. The use of the services is entirely on User’s risk. The services are available without guarantee of any kind, explicit or implicit.

Cancellation

The user has the right to withdraw at any time from the registration service by providing notice of the cancellation to Marcos using the pertinent section. Within 76 hours from the cancellation notice by the User, Marcos will disable the user access to the Services.